SD West 2007 / March 19-23, 2007 / Santa Clara, CA

FAQ

Where and when is the next SD West Conference & Expo?
SD West 2007 will be held March 19–23, 2007 at the Santa Clara Convention Center

How do I get a SD West 2007 catalog?
Join our mailing list and you'll receive the SD West 2007 catalog in the mail in about a week or two.

What hours will the SD West 2007 Expo floor be open?
Tuesday, March 20, 5:00 PM – 7:00 PM
Wednesday, March 21, 12:00 PM – 2:00 PM & 3:00 PM – 6:30 PM
Thursday, March 22, 2:00 PM – 2:00 PM & 3:00 PM – 5:00 PM

Will there be a volunteer program at SD West 2007?
Yes, volunteering will allow you to attend conference sessions in exchange for your work. For each day you volunteer you will be allowed to attend a day of the conference at no cost. More details are available here.

How can I register to attend West 2007?
Online registration is available until 4:00pm, PST on March 14, 2007. You can also fill out a registration form and fax it back to us at (415) 947-6020. A PDF of the Registration Form is available online and also on page 65 of the SD West catalog.

When do I receive my badge?
In mid February, badges will be mailed to all conference registrants who registered by February 23, 2007. Expo badges will only be mailed to registrants from California, provided that the registration is received on or prior to February 23, 2007. Expo Pass registrants who reside outside of California and for all those who register after February 23, 2007, regardless of pass type, will need to collect their badge on-site at the SD West 2007 Registration counter.

I registered for SD West 2007 on-line. How do I get a receipt and confirmation?
If you registered and paid on-line, the final page of the registration process is your receipt and confirmation. Please make certain to make a copy of your receipt for expense purposes as well as any follow-up with the SD West Registration Department. If you printed an order form and submitted it with your check payment, we will mail you a confirmation and receipt, once your registration is received and processed. Online registration without payment does NOT secure the early registration discount. Registrations completed (paid) and checks received ON or AFTER the Early Bird discount deadline (February 23, 2007) must be paid at the regular non-discounted pass price.

I registered and now need to make changes to my registration, how can I do this?
Upgrades: Upgrade pass requests must be submitted in writing and faxed to (415) 947-6020 along with payment information for the difference in value. Upgraded passes will be charged the difference in registration fees at the time that the request is submitted - no retroactive reduced registration fee is permitted.

Downgrades: Written requests for a downgraded conference pass (Expo Only passes are not valid to downgrade to) must be received no later than February 19, 2007 for a full refund on the difference of registration fees between the value of the original and downgraded pass. Requests received after February 19, 2007 cannot be accommodated.

Substitutions: If you are unable to participate in the event, we recommend sending an associate in your place. Substitutions are allowed only with the written permission of the original registrant. Please mail your substitution request to the address below or fax it to (415) 947-6020.

Cancellations: If you need to cancel, you may do so for a full refund, less a $150.00 service charge, until February 19, 2007. Registrants who register prior to or after the deadline date who do not cancel in writing by the deadline date are liable will be charged for the full registration fee. Sorry, no cancellations request can be processed after this date. Please fax your cancellation request to (415) 947-6020, or mail your request to:

CMP Events Registration Department
SD West 2007
600 Harrison Street, 6th Floor
San Francisco, CA 94107

Do you offer any student discounts?
We offer full-time students a 50% discount off of full priced conference registration fees. To register as a student, either call our Registration Department at (415) 947-6130 or register on site with a valid student ID and Photo ID.

How can I find out if my team qualifies for a group discount?
If four or more people from the same company register at the same time, at the regular non-discounted price, the fourth person attends for free. Larger discounts may apply to teams of 5 or more. Please call a SD West Registration Specialist at (415) 947-6130 to take advantage of these generous group discounts. The discount applies to packages of equal or lesser value. Online registration is not available for team registrations. All registrations must be submitted together to qualify. Early Bird prices do not apply.

What hours will on-site registration be open?

Monday, March 19
6:45 AM – 2:00 PM

Tuesday, March 20
7:30 AM – 7:00 PM

Wednesday, March 21
7:45 AM – 6:30 PM

Thursday, March 22
7:30 AM – 5:00 PM

Friday, March 23
8:00 AM – 2:00 PM

Whom do I contact if I have more questions about SD West registration?
Please contact the SD West Registration Team at (415) 947-6130. Our Customer Service Representative will be happy to assist you Monday - Friday from 9:00 AM to 4:00 PM Pacific Standard Time.

Where do I get the notes for each conference session?
All conference attendees will get access to the SD West 2007 Online Proceedings Library in advance of the event. Conference registrants will also receive a proceedings CD-ROM on-site. Printed notes will not be provided.

How do I reserve a hotel room for SD West and where can I find information about the special travel and hotel rates offered to all attendees?
This information is available on our Travel & Hotel page.

If you have a question and can't find the answer on the site, please let us know. Send questions to sdconf@cmp.com.

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